Global Access Inc





FAQ & HELP

Here you will find answers to the most commonly asked questions.

How do I download a demo application or sample lists?

Download our demo by clicking on the following icon:   Demo!

 

What is the security on the online Shopping Cart?

Our online shopping cart system is 128 bit encrypted, thus providing you piece of mind when placing an order. All purchases come with a 30 days trial offer and we provide free overnight shipping with your purchase.

How do I export data from the CD?

Simple way of exporting:

Step 1. Find the information you wish to export by first using our "Easy Search" option (top of the program menu) or click on our more specific "Simple Search" button on the main screen.

Step 2. Once the results are found, click on "Export Data" button on the main screen.

Step 3. You will be presented with a dialog box. Here you will choose the location you want to save the results to. Name the file (eg "export") and select the appropriate file extension (eg comma separated value - csv) and the click Save

Now the file can be opened with Microsoft Excel, or Access or Word. Open up the appropriate program and click File/Open, and then select the "export" file you just created.

How do I print Mailing Labels?


We have provided you 1 Avery label format, Avery 5160, if you wish to print on other labels, first export the data, then open the data in Microsoft Word.  Third, follow the link below, Avery has provided you free templates to use for mailings:

http://www.avery.com/us/Main?action=software.AverySoftwareDetail&catalogcode=WEB01&softwarecode=3201

How do I import data into "ACT"?

Before importing the data, you must first export the data from our CD using the instructions above

    1.    Open ACT! 2005.
    2.    Click on File->Import.
    3.    In the Import Wizard, choose Next for step 1.
    4.    Step 2 of the Import Wizard will open. From the dropdown list
           "What type of file do you want to import?", choose Text delimited.
    5.    For the line "File Name and Location", press the Browse button.
    6.    Browse to the "FILE NAME YOU SAVE THE EXPORT FILE UNDER""  then click Next.
    7.    In Step 3 of the Data Import Wizard, select Contact Records Only.
           Click Next.
    8.    Step 4 of the Data Import Wizard will ask you to Select the Field
           Separator. Click the radio button for Tab. Click Next.
    9.    In Step 5 of the Data Import Wizard, choose "Do not use a
           predefined map". Click Next.
    10.  Step 6 of the Data Import Wizard displays the information
           categories for the imported Point data (left).
    11.  Map the data to a field in ACT! by clicking in the "To this
           Field" column. Click the dropdown list to select from the ACT! fields. Click
           Next.
    12.  Click Next in Step 7.
    13.  Click Finish on Step 8.
    14.  The information from Point will merge into ACT! 2005.

 

Help using the CD program?

Below is Screen shot of our software

How to find the information you are seeking.

1. Click on "Simple Search", to find a business or industry list.

2. Use the toolbar to navigate between records or layouts or reports

3. Use the "View As List" button for a simpler clearer view of the data results

 

INSTALLATION INSTRUCTIONS?

Please following the directions below to install our software.

WIN XP/VISTA

1. Go To Start Menu

2. Go To Settings/Control Panel

3. Click Add/Remove Programs

4. Click...Install/Next/ then browse for the cdrom drive, click setup

5. Click Finish

6. The installation wizard will guide you through the rest of the process.

Need for help, please contact us at info@datadbsolutions.com or 888-561-6565

 


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